Part I: Foundations
 
Chapter 1:  Introduction: Public Human Resource Management in the 21st Century
                              Public HRM Reform: An Overview
 
 
                              Implications for Public HRM
 
 
 
Chapter 2:  Evolution of the Public Service in the United States
                              Government by Gentlemen: The Guardian Period (1789-1829)
 
 
                              Government by the Common Man: The Spoils Period (1829-1883)
 
 
                              Government by the Good: The First Reform Period (1883-1906)
 
 
                              Government by the Efficient: The Scientific Management Period (1906-1937)
 
 
                              Government by Individuals: The Behavioralism Period (1937-1964)
 
 
                              Government by Equality: The Civil Rights Period (1964-1978)
 
 
                              Government by Reform: The Managerialist Period (1978-present)
 
 
                              Assessing the Impact of PHRM Reform
 
 
 
Chapter 3: Employment Law in the Public Sector
                              The Legal Landscape of PHRM
 
 
                              Codified Law in the United States and PHRM
 
 
                              The Constitutional Rights of Public Employees
 
 
                              Nonprofits in Focus: Employee Privacy and Nonprofit Organizations: The Age of Social Media
 
 
                              Public Employees and Constitutional Torts
 
 
                              The Legal Environment of PHRM in an Era of Reform
 
 
                              Appendix: Important Public Sector Employment Law Cases
 
 
                              Case 3.1: Freedom of Speech and Public Employment Law
 
 
 
Chapter 4: Equal Employment Opportunity, Affirmative Action, and Diversity Planning
                              Representative Bureaucracy as Administrative Theory
 
 
                              The Civil Rights Movement
 
 
                              Equal Employment Opportunity, Affirmative Action, and Diversity
 
 
                              Nonprofits in Focus: Diversity, Sexual Orientation, and NPOs
 
 
                              Equal Employment, Diversity, and PHRM Reform
 
 
                              Case 4.1: The Courts and PHRM Reform – The Jefferson County, Alabama, Personnel Board
 
 
 
Part II: Functions
 
Chapter 5: Recruitment and Selection
                              The Legal Climate Regulating Selection and Hiring Practices
 
 
                              Recruitment for Public Service
 
 
                              Nonprofits in Focus: Recruiting Online Volunteers
 
 
                              Assessing Reliability and Validity of Selection Procedures
 
 
                              Employee Recruitment and Selection in an Era of PHRM Reform
 
 
                              Case 5.1: Decentralization, Declassification, and Efficiency: Recruitment and Selection Reform in the State of New York Civil Service
 
 
 
Chapter 6: Pay and Benefits
                              Laws Affecting Compensation Policy and Practice in the Public Sector
 
 
                              Job Analysis: The Foundation of Public Sector Compensation
 
 
                              Objectives, Strategies, and Structures of Public Sector Compensation
 
 
                              Nonprofits in Focus: Executive Pay in Nonprofit Organizations:  A Comparison
 
 
                              Alternative Compensation Systems
 
 
                              Performance Appraisal in an Era of PHRM Reform
 
 
                              Contemporary Benefits in the Public Sector
 
 
                              Pay and Benefits in an Era of PHRM Reform
 
 
                              Case 6.1:  Rhode Island’s Bid for Performance-Based Compensation Reform
 
 
 
Chapter 7: Performance Appraisal
                              Performance Appraisal: Purpose and Process
 
 
                              Criteria Used in Performance Appraisals
 
 
                              The Question of Reliability and Validity
 
 
                              Methods for Appraising Employee Performance in the Public Sector
 
 
                              Nonprofits in Focus: Poor Performers in NPOs
 
 
                              Alternative Appraisal Methods
 
 
                              Avoiding Rater Error and Bias
 
 
                              Performance Appraisal in an Era of PHRM Reform
 
 
                              Appendix: Performance Appraisal Report Example
 
 
                              Case 7.1: The Mouse that Roared
 
 
 
Chapter 8: Managing Motivation in the Public Service
                              Defining Public Service Motivation
 
 
                              Nonprofits in Focus: Do Public Employees Volunteer?
 
 
                              PSM and Public Human Resource Management
 
 
                              Motivation and PHRM Reform
 
 
                              Case 8.1: "Radical” Civil Service Reform in Georgia
 
 
 
Chapter 9: Labor Relations in the Public Sector
                              Unions and Labor-Management Relations
 
 
                              Setting the Stage: Rise of Private Sector Labor Unions
 
 
                              Unionism in the Public Sector
 
 
                              Frameworks for Labor-Management Relations
 
 
                              Developing a Framework for Collective Bargaining
 
 
                              Labor Management Relations in a PHRM Reform Environment
 
 
                              Nonprofit in Focus: Labor Relations, Collective Bargaining, and NPOs
 
 
                              Case 9.1: Labor Unions and Civil Service Reform: Florida and Service First
 
 
 
Part III: The Future
 
Chapter 10: Privatizing Human Resource Functions in the Public Sector
                              Privatization of Public HR Management
 
 
                              Nonprofits in Focus: Outsourcing Volunteer Management
 
 
                              The Legal Environment of PHRM Outsourcing
 
 
                              Pitfalls to PHRM Privatization
 
 
                              Conclusion:  Incorporating Public Value into Privatization
 
 
                              Case 10.1: Privatizing State Services in Louisiana
 
 
 
Chapter 11: Human Resource Information Systems
                              Nonprofits in Focus: Volunteer Management Software
 
 
                              HRIS Applications in the Public Sector
 
 
                              Legal Considerations Related to HRIS
 
 
                              Case 11.1: Edward Snowden and the Safeguarding of Information
 
 
 
Chapter 12: Strategic Public Human Resource Management
                              Thinking Strategically about Human Resource Management in the Public Sector
 
 
                              Strategic Human Resource Management and Workforce Planning
 
 
                              Practical Steps toward Strategic Public Human Resource Management
 
 
                              Nonprofits in Focus: Strategic Planning in the Nonprofit Sector
 
 
                              SHRM in an Era of PHRM Reform
 
 
                              Case 12.1:  Louisiana and Vision 2020
 
 
 
Chapter 13: Public Human Resource Management Education
                              The Traditional Core of Public HRM
 
 
                              HRM Reform: Factors Influencing Vocation
 
 
                              Implications for Public HRM Education
 
 
                              Evaluating Private Sector Models of HRM Education: Graduate Programs in HRM
 
 
                              Status and Future of PHRM Education
 
 
                              Conclusion: Proposals for Change
 
 
                              Case 13.1: Assessing Future Knowledge and Skill Sets in a PHRM Reform Environment
 
 
 
Chapter 14: Conclusion: Challenges and Opportunities
                              Challenges of PHRM Reform
 
 
                              Opportunities: The Future of PHRM