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PLEASE NOTE: Sage UK Distribution including UK Books Customer Services will be closed for a stocktake from 27th November to 29th November. This affects only book orders and queries from the UK. Any orders placed during this period; or queries emailed, will be dealt with as normal when service resumes on 2nd December. Thank you for your patience and we apologise for any inconvenience caused.

John Orville Burtis University of Northern Iowa, USA

John O. Burtis (Ph.D., University of Minnesota) is a Professor in the Communication Studies Department at the University of Northern Iowa. He has taught courses in leadership, management, group communication, argumentation, persuasion, and communication theory at the undergraduate and graduate levels. He has been a consultant, trainer, and speaker on related subjects in both the private and public sectors. He has been the director of the Concordia Leadership Center and of the West Central Minnesota Leadership Program and the head of the Communication Studies department at the University of Northern Iowa. He has been the Director of Forensics at Kansas State University and Concordia College, where students in the programs won numerous individual and team championships in speech or debate including more than twenty national championships.