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PLEASE NOTE: Sage UK Distribution including UK Books Customer Services will be closed for a stocktake from 27th November to 29th November. This affects only book orders and queries from the UK. Any orders placed during this period; or queries emailed, will be dealt with as normal when service resumes on 2nd December. Thank you for your patience and we apologise for any inconvenience caused.

Paul J. Lavrakas Independent Consultant and Former Chief Research Methodologist for The Nielsen Company, Independent Consultant

Paul J. Lavrakas, PhD, is a Research Psychologist and Research Methodologist consultant. He served as Chief Research Methodologist for Nielsen Media Research from 2000-2007. Before joining Nielsen, he was a Full Professor at Northwestern University (1978-1996) and Ohio State University (1996-2000), as well as the founding faculty director of the survey centers at both universities. He is the author of Telephone Survey Methods: Sampling, Selection, and Supervision (2nd Edition, SAGE, 1993) and four other books covering election polling and the news media, as well as numerous other methodological and substantive publications and conference papers.