Communication and Interpersonal Skills in Nursing
- Alec Grant - Independent Scholar, University of Brighton, UK
- Benny Goodman - University of Plymouth, UK
The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing.
By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues.
Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication.
‘This is one text that I will definitely be recommending to my students. An excellent starting guide to communication and interpersonal skills, further supported by the NMC standards, which gives this text kudos and rigor.’
The book provides an excellent grounding in CIPS and relates this explicitly to nursing practice in an engaging and easy-to-read way. Content is linked to the 'Future Nurse' standards (2018) and is punctuated with useful activities for readers to help embed understanding.
This is a really practical guide to communication and interpersonal skills for those working in healthcare, with clear and appropriate examples of ways that barriers to communication can be overcome. The activities and opportunities for reflection are relevant and helpful. I would thoroughly recommend this to student nurses.
Very beneficial to learning and teaching.