Interpersonal Communication - International Student Edition

Fourth Edition

Richard West - Emerson College, USA
Lynn H. Turner - Marquette University, USA

Other Titles in:
Interpersonal Communication

January 2019 | SAGE Publications, Inc

Now published by SAGE!

Interpersonal Communication, Fourth Edition empowers students to become more confident communicators by providing them with both the knowledge and the practical skills they need to make effective communication choices in today's rapidly changing and technologically advanced society. Rather than "telling" students how to communicate, authors Richard L. West and Lynn H. Turner offer a toolbox of key skills pertaining to each communication theory so students can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, this practical text makes clear connections among theory, skills, and the life situations we all encounter on a daily basis.

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1. Foundations of Interpersonal Communication

1.1 The Evolution and Foundation of the Communication Field

1.2 Defining Interpersonal Communication

1.3 Three Models of Human Communication

1-4 The Principles of Interpersonal Communication

1-5 Dispelling Myths about Interpersonal Communication

1-6 Interpersonal Communication Ethics

Chapter Wrap-Up

2. Communication, Culture, and Identity

2.1 Defining Culture

2.2 Diversity around the Globe and In the United States

2.3 Why Study Intercultural Communication?

2.4 Dimensions of Culture

2.5 Challenges of Intercultural Communication

2.6 Skill Set For Intercultural Understanding

Chapter Wrap-Up

3. Communication, Perception, Identity, and the Self

3.1 Understanding Interpersonal Perception

3.2 Influences on Perception

3.3 Dimensions of the Self

3.4 Identity Management

3.5 Online Identity Management

3.6 Skill Set: Improving Perception Checking and Self-Actualization

Chapter Wrap-Up

4. Communication Verbally

4.1 Understanding Verbal Symbols

4.2 Factors Affecting Verbal Symbols

4.3 The Destructive and Constructive Sides of Verbal Symbols

4.4 Skill Set For Improving Verbal Communication

Chapter Wrap-Up

5. Communicating Nonverbally

5.1 Assumptions of Nonverbal Communication

5.2 Nonverbal Communication Codes

5.3 The Influence of Culture on Nonverbal Communication

5.4 The Influence of Technology on Nonverbal Communication

5.5 Skill Set For Increasing Nonverbal Communication Effectiveness

Chapter Wrap-Up

6. Listening and Responding Effectively

6.1 Lend Me Your Ear: Differences between Hearing and Listening

6.2 The Components of the Listening Process

6.3 The Value and Importance of Listening

6.4 The Barriers: Why We Don’t Listen

6.5 Poor Listening Habits

6.6 Styles of Preferred Listening

6.7 Culture and the Listening Process

6.8 Skill Set For Effective Listening

Chapter Wrap-Up

7. Communicating and Emotion

7.1 Defining Emotion

7.2 Explaining Emotion: Biology and Social Interaction

7.3 Emotion and Communication

7.4 Influences on Emotional Expression

7.5 Recognizing Blends in Emotional Communication

7.6 Skill Set For Emotional Communication

Chapter Wrap-Up

8. Sharing Personal Information

8.1 Definition of Self- Disclosure: Opening Up

8.2 Reasons for Revealing and Concealing Personal Information

8.3 Factors Affecting Self-Disclosure

8.4 Principles of Self-Disclosure

8.5 Explaining Self-Disclosure

8.6 Skill Set For Effective Disclosing

Chapter Wrap-Up

9. Communicating Conflict

9.1 Defining Conflict

9.2 Communication Patterns and Styles in Conflict

9.3 The Destructive and Constructive Sides of Interpersonal Conflict

9.4 Explaining Conflict

9.5 The Relationship of Conflict to Power

9.6 Skill Set For Effective Conflict Management

Chapter Wrap-Up

10. Communicating in Close Relationships

10.1 Understanding Close Relationships

10.2 Thinking and Talking About Close Relationships

10.3 Influences on Close Relationships

10.4 Developing Interpersonal Relationships through Stages

10.5 Explaining Communication in Close Relationships

10.6 Skill Set For Communicating In Close Relationships

Chapter Wrap-Up

11. Communicating with Families, Friends, and Romantic Partners

11.1 Family Relationships

11.2 Close Friendships

11.3 Romantic Relationships

11.4 Skill Set For Improving Your Interpersonal Communication with Family Members, Close Friends, and Romantic Partners

Chapter Wrap-Up

Supplements

Student Study Site

Instructor Resource Site

Excellent book! Content rich covering core themes in cross cultural management

Mrs Anoush Hope-Fischer

Engineering and Business Managment, South Westphalia University of Applied Sciences

August 6, 2021

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