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The Sage website, including online ordering services, may be unavailable due to system maintenance on 18th January between 2:00 am and 8:30 pm GMT. If you need assistance please contact our Customer Service team. Thank you for your patience and we apologise for the inconvenience.

Karen Sumpton University of Salford, UK

Karen Sumpton is a Digital Skills Trainer at the University of Salford. Her background is in librarianship and IT training. She currently runs the ECDL programme and provides training in a wide range of IT software and learning technologies.