Robert L. Heath
Preface
Robert L. Heath
Section One Introduction: Mind, Self, and Society
Maureen Taylor
1: Public Relations in the Enactment of Civil Society
Augustine Pang, Yan Jin, Glen T. Cameron
2: Strategic Management of Communication: Insights from the Contingency Theory of Strategic Conflict Management
Jeong-Nam Kim and Lan Ni
3: Seeing the Forest through the Trees: The Behavioral, Strategic Management Paradigm in Public Relations and Its Future
Øyvind Ihlen
4: The Cursed Sisters: Public Relations and Rhetoric
Dawn R. Gilpin and Priscilla Murphy
5: Implications of Complexity Theory for Public Relations: Beyond Crisis
David McKie
6: Signs of the Times: Economic Sciences, Futures, and Public Relations
Shirley Leitch and Judy Motion
7: Publics and Public Relations: Effective Change
Günter Bentele
8: Correspondence(s) to Reality: A Reconstructive Approach to Public Relations
Nigel de Bussey
9: Dialogue as a Basis for Stakeholder Engagement: Defining and Measuring the Core Competencies
Jacquie L’Etang
10: “Keeping it Real”—Anthropological Reflections on Public Relations, Diplomacy, and Rhetoric
Katerina Tsetsura
11: Social Construction and Public Relations
Peter Smudde and Jeffrey Courtright
12: Public Relations and Power
Robert L. Heath, Judy Motion, and Shirley Leitch
13: Power and Public Relations: Paradoxes and Programmatic Thoughts
Lee Edwards
14: “Race” in Public Relations
Jennifer Vardeman-Winter and Natalie T. J. Tindall
15: Toward an Intersectionality Theory of Public Relations
Damion Waymer
16: Does Public Relations Scholarship Have a Place in Race?
Brenda J. Wrigley
17: Feminist Scholarship and its Contributions to Public Relations
Susanne Holmström
18: Reflective Management: Seeing the Organization as if from Outside
Robert E. Brown
19: Symmetry and Its Critics: Antecedents, Prospects and Implications for Symmetry in a Post-Symmetry Era
Finn Frandsen and Winni Johanesen
20: Strategy, Management, Leadership, and Public Relations
Peggy Simcic Brønn
21: Reputation, Communication, and the Corporate Brand
Robert L. Heath
Section Two Introduction: The Practice of Public Relations as Change Management
Marcia W. DiStaso and Don W. Stacks
22: The Use of Research in Public Relations
Tom Watson
23: Reputation Models, Drivers and Measurement
Julie K. Henderson
24: Come Together: Rise and Fall of Public Relations Organizations in the Twentieth Century
Bonnie Neff
25: Public Relations Identity: Evolving from Academic and Practitioner Partnerships
Gayle M. Pohl
26: Relationship Management Projects Public Relations Image: Analysis of Living History and Dreams from My Father
Michael Smith and Denise Ferguson
27: Activism 2.0
Pamela G. Bourland-Davis,William Thompson, and F. Eric Brooks
28: Activism in the 20th and 21st Centuries
Bruce K. Berger and Juan Meng
29: Public Relations Practitioners and the Leadership Challenge
Tony Jaques
30: Embedding Issue Management: From Process to Policy
Michael J. Palenchar
31: Risk Communication
Katherine McComas
32: Community Engagement and Risk Management
W. Timothy Coombs
33: Crisis Communication: A Developing Field
Matthew W. Seeger, Timothy L. Sellnow, and Robert R. Ulmer
34: Expanding the Parameters of Crisis Communication: From Chaos to Renewal
Kimberly A. Schwartz
35: Red Cross Crisis Communication in the Wake of September 11, 2001
James G. Hutton
36: Defining the Relationship Between Public Relations and Marketing: Public Relations' Most Important Challenge
Kirk Hallahan
37: Being Public: Publicity as Public Relations
Jeffrey K Springston and Ruthann Weaver Lariscy
38: The Role of Public Relations in Promoting Healthy Communities
Robert L. Heath and Lan Ni
39: Community Relations and Corporate Social Responsibility
Shannon A. Bowen
40: The Nature of Good in Public Relations: what Should Be Its Normative Ethic?
Margalit Toledano
41: Military Spokespeople and Democracy: Perspectives from Two Israeli Wars
Tom Isaacson
42: Sports Public Relations
Alexander V. Laskin
43: Investor Relations
Kirk Hallahan
44: Public Relations Media
Michael L. Kent
45: Directions in Social Media for Professionals and Scholars
Robert L. Heath
Section Three Introduction
Robert Wakefield
46: Why Culture is Still Essential in Discussions about Global Public Relations
Marina Vujnovic and Dean Kruckeberg
47: The Local, National, and Global Challenges of Public Relations: A Call for an Anthropological Approach to Practicing Public Relations
Juan-Carlos Molleda
48: Cross-National Conflict Shifting: A Transnational Crisis Perspective in Global Public Relations
Krishnamurthy Sriramesh
49: Globalization and Public Relations: Opportunities for Growth and Reformation
Robert L. Heath
Conclusion and Reflection
Elizabeth L. Toth
Reflections on the Field